The International Fund for Agricultural Development (IFAD), a specialized agency of the United Nations based in Rome, Italy, hereby solicits proposals for the provision of Ivanti licenses and support. In 2026 IFAD procured the Ivanti Neurons licenses migrating from the owned Ivanti EPM licenses. Now, the Organization is looking for an Ivanti Authorised Partner able to provide support and maintenance for the Neurons, EPM and EPMM licenses for a 3-year period. The contractor shall ensure continuous licencing compliance, the effective configuration, optimization, and ongoing support of the Neurons Tenant and on-premises EPM and EPMM environments. This includes support in troubleshooting service issues, advising on best-practice architectures, enhancing security and performance, and assistance with escalation to Ivanti support when needed. INSTRUCTIONS ON HOW TO ACCESS RFP/ITB DOCUMENTS: In order to have access to the Tender Documents, it is necessary to register in UNGM portal (www.ungm.org). Please carefully read the instructions in the document attached to this tender notice (SEE THE MENU TAB ''DOCUMENTS‘’).