THE UNITED NATIONS CHILDREN'S FUND (UNICEF) wishes to invite you to submit a proposal for the provision of PCI-COMPLIANT TELEMARKETING SOLUTION (LONG-TERM ARRANGEMENT FOR SERVICES). UNICEF has obligations to its donors to protect their cardholder data and is seeking a superior solution that aligns with the requirements of the Payment Card Industry Data Security Standards (PCI-DSS). UNICEF's strategy is to transfer UNICEF's Card Holder Data (CHD) footprint from internal environments to PCI compliant third-party service providers. The purpose of this Request for Proposal for Services (RFPS) is to seek proposals from qualified vendors and to establish Long Term Arrangement (s) for Services (LTA-S) to provide an easy-to-implement Telemarketing solution that connects to the local Payment Gateway/Payment Service Provider/Tokenization Provider for tokenization and payment processing as well as with UNICEF's internal CRM systems ensuring PCI compliance of UNICEF's Telemarketing channel. The LTAS shall be valid for an initial period of up to 3 years, with potential extension for 2 additional periods of 2 years each (3+2+2 years) at the discretion of UNICEF and subject to satisfactory performance and UNICEF’s needs.