This RFQ pertains to the procurement of a comprehensive and reliable Salesforce Data Backup and Recovery solution designed to meet the needs of UNOPS.The proposed solution should address the following aspects:Backup Frequency and Scheduling: Ensure the ability to define and customize backup intervals to meet organizational needs.Data Scope and Granularity: Provide flexibility in selecting data sets and levels of detail for backup and restore processes.Data Integrity and Security: Implement robust mechanisms to ensure the accuracy, completeness, and security of all backed-up data.Restore Capabilities: Support fast, reliable, and customizable restoration options for different data sets.Storage and Retention Policies: Offer configurable options for data retention to comply with organizational and regulatory requirements.Performance and Scalability: Handle large data volumes efficiently while scaling as organizational needs grow.Usability and Management: Provide an intuitive interface and streamlined tools for managing backup and recovery tasks.Integration and Compatibility: Ensure seamless integration with Salesforce and compatibility with other relevant tools.Support and Documentation: Include comprehensive technical support and clear, detailed documentation for implementation and use.Data Privacy and Compliance: Ensure compliance with applicable data protection regulations and other global standards.Sandbox Seeding: Support efficient sandbox seeding processes to streamline development and testing environments.The solution must provide data integrity, security, scalability, and ease of management. This service is essential for protecting organizational data, supporting robust disaster recovery, and ensuring operational continuity, as detailed in the document titled Section II: Schedule of Requirements and Schedule of Requirements Pass_Fail.xlsx available in the Documents section.-----IMPORTANT NOTE: Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/GuidesInterested in improving your knowledge of what UNOPS procures, how we procure and how to become a vendor to supply to our organization? Learn more about our free online course on “Doing business with UNOPS” here
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