This is RFP for the creation of Long-Term Agreement (LTA) for the provision of Preventive and Corrective Maintenances for ICT Equipment. UNDP Ethiopia is seeking to engage a duly authorized company with proven expertise, experience, and capacity to identify, diagnose, and resolve technical issues related to printers, digital senders, air conditioners, and data center equipment. These services will cover both UNDP offices—the Country Office (CO) and the Regional Service Centre for Africa (RSCA)—as well as designated residential locations, ensuring optimal functionality and reliability of all supported devices. The contractor will carry out Preventive and corrective maintenance services for IT equipment in the two offices (CO and RSCA) and residences on bi-annually and on demand base. These include but not limited to Computers, Printers, Digital Senders, Air conditioner and network Equipment etc.(for the items in the annex).Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system following this link: http://supplier.quantum.partneragencies.org  using the profile you may have in the portal. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website: https://www.undp.org/procurement/business/resources-for-bidders.  Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.UNDP EthiopiaPROCUREMENT UNIT