The International Fund for Agricultural Development (IFAD), a specialized agency of the United Nations based in Rome, Italy, hereby solicits proposals for the provision of Audio/Video Technical Support and Maintenance. The purpose of this tender is to contract a vendor for the provision of Audio/Video Technical Support Services and Maintenance of audio-visual equipment at IFAD’s Headquarters in Rome, via Paolo di Dono 44. IFAD is looking for a contractor who can provide its qualified technicians to carry out: - Technical support, on a daily basis – two technicians on site – and ordinary maintenance - Extraordinary technical support and maintenance. The contract will be issued initially for 3 years with a possible renewal for additional two years for a total of maximum 5 years. This contract will be issued as a Long-Term Agreement (LTA), initially valid for a period of three (3) years, with the possibility of renewal for an additional two (2) years, for a maximum total duration of five (5) years. Following the evaluation process, the Organization intends to award one primary Long-Term Agreement (LTA) to the highest-ranked responsive and qualified bidder, and one secondary (backup) LTA to the second-highest-ranked bidder. The establishment of an LTA does not constitute a financial commitment, and purchase orders shall be issued on an if and when required basis. INSTRUCTIONS ON HOW TO ACCESS RFP/ITB DOCUMENTS: In order to have access to the Tender Documents, it is necessary to register in UNGM portal (www.ungm.org). Please carefully read the instructions in the document attached to this tender notice (SEE THE MENU TAB "DOCUMENTS").