The UNFCCC secretariat is seeking a qualified vendor to provide the following: A qualified vendor to provide a fully managed Multi-Function Printer (MFP) cloud print solution. The objective of this solicitation is to award a UNFCCC framework agreement for this service, which requires a fully cloud-based print management system with no reliance on on-premises servers. This solution encompasses monitoring, managing consumables (e.g., toners), and ensuring security updates for MFP devices, and must support fax, print, scan, and copy functionalities. The required solution shall ensure the secure and efficient operation of MFP devices and shall include, but not be limited to: Continuous monitoring and management of devices. Proactive supply and replacement of consumables (e.g., toner). Regular implementation of security updates. Compliance with ISO 27001, complete print-path encryption, and zero data retention for processed documents on cloud instances or device local hard drives. Seamless integration with Microsoft Entra ID AD authentication for UNFCCC users and secure pull-printing functionality where jobs are only executed at the device. Provision of energy-efficient devices (e.g., Energy Star certified) with environmentally friendly disposal at the end of the lease, supported by a local fleet service in Bonn for proactive maintenance. To be eligible to participate in the solicitation exercise, vendors must attach evidence of the following to the EOI: • At least 3 years of experience in managed print services, particularly with cloud-based MFP solutions, for international organizations, governments, or large enterprises. Detailed specifications will only be provided as part of the ITB (ITB 2025-045), which will be issued after the closing date for this request for EOI. Please note that no further details of the planned solicitation can be made available to the vendors prior to issuance of the solicitation documents.
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