Title Systematic field monitoring of UNICEF programme interventions to support CPD Programming across Bangladesh (under Long-Term Arrangement (LTA) for a period of 24 months with possible extension for another 12 months) Purpose The purpose is to establish a Long-Term Agreement (LTA) to provide Third-party Monitorng (TPM) service to address diverse monitoring needs across Programme sections, including Post Distribution Monitoring (PDM), end-user monitoring, outcome assessments, KAP surveys, rapid assessments, and more under Health, Nutrition Education, Child Protection, WASH, Social Protection, SBC and emergency services under CPD programming across Bangladesh Location Across Bangladesh (64 districts) Estimated Duration The initial duration 24 months with the provision to extend the validity for another 12 months subject to satisfactory performance of service.   The LTA holder/s for the provision of Third-Party Monitoring (TPM) services will be awarded a specific assignment through service contract under the framework of the signed LTA and agreed rates. Subject to availability of funding and needs, the contract could be extended covering one or multiple additional payment cycle(s), where the ToR would be adjusted in line with the LTA and project needs.   Reporting to the Technical Supervisor of this assignment Monitoring Officer, PMR, Dhaka         1. BACKGROUND UNICEF Bangladesh country programme is aimed at supporting Bangladesh to take maximum advantage of its demographic window of opportunity by making prioritized investments in children for the realization of child rights and sustainable development in Bangladesh. The UNICEF programme contribute to achieving the goals under the 8FYP of Bangladesh, with its focus on securing rapid inclusive growth that lowers poverty and supports economic and social equity as well as the Sustainable Development Goals. The UNICEF Programme has six sectoral components: health; nutrition; education; child protection; water, sanitation and hygiene (WASH); and social protection. It is aligned with the UNICEF Strategic Plan, the Gender Policy and Action Plan, the Bangladesh COVID-19 Preparedness and Response Plan and the UNSDCF, on basic services and social protection. Despite UNICEF’s robust internal monitoring mechanisms, several challenges persist in ensuring comprehensive, timely, and independent verification of programme implementation across all sectors and geographic areas. These include: Geographic and logistical constraints in reaching remote or hard-to-access areas, particularly during emergencies or natural disasters. Limited human resources to conduct frequent field visits and real-time monitoring across the wide scope of interventions. Potential bias or conflict of interest in internal monitoring, which may affect the objectivity of findings. Data quality and consistency issues, especially in areas with limited digital infrastructure or capacity for real-time data collection. Security and political sensitivities in certain regions that may restrict access or influence reporting. These challenges underscore the need for an independent Third-Party Monitoring (TPM) mechanism to complement UNICEF’s internal systems. TPM will enhance transparency, accountability, and evidence-based decision-making by providing impartial, high-quality data and analysis on programme performance and results. In response to these scope, the UNICEF Bangladesh is seeking to outsource TPM services through a contract. This will contribute significantly to UNICEF's humanitarian and development interventions, through continuous monitoring with a specific focus on identifying unmet needs and difficulties faced by women and children, furthermore bespoke data collection for evidence generation. The monitoring efforts will prioritize locations where UNICEF implements a wide range of programme, including in areas where there is limited or no access. The implementation of this contractual framework is pivotal to UNICEF's accountability, transparency, and value for money in its mission to address the complex dynamic of CPD programme across Bangladesh.       2. OBJECTIVES, PURPOSE AND EXPECTED RESULTS Purpose: The purpose is to establish a Long-Term Agreement (LTA) to provide service for conducting diverse monitoring activities, survey, rapid need assessment, Post-Distribution Monitoring (PDM), end user monitoring (EUM) and other relevant monitoring purposes across the CPD programme location in Bangladesh. The Third-Party Monitoring (TPM) agency will support and monitor the implementation of the UNICEF Bangladesh Country Programme across the country. It will provide specific data, as required by programme sections, to the UNICEF Programme Monitoring and Reporting (PMR) team and relevant programme teams. The assignment aims to engage TPMs to track and verify the progress of UNICEF interventions, with a particular focus on qualitative outcomes for children. The goal is to monitor progress toward programme outcomes, ensure result assurance, identify bottlenecks, and strengthen accountability to primary stakeholders. This will ultimately enhance the effectiveness of interventions for children and other intended beneficiaries through comprehensive field monitoring. Objective(s): The key objective of this assignment are to impartially collect data to monitor progress and quality of UNICEF programme implementation in line with humanitarian principles. design and implement surveys to monitor the impact of specific programmes; and as required, monitor qualitative changes in children’s wellbeing at the impact level across the various programmatic areas. assess quantity, quality, timeliness effectiveness and appropriateness of supplies through collecting feedback for the end users This should cover all stages of the monitoring process, including design of survey instruments and methodology, sampling, field testing of survey instruments; data collection; supervision; data analysis and quality assurance. UNICEF will provide technical oversight to the design of monitoring tools, checklist and survey instruments, as well as methodology including sampling. UNICEF Programme section will provide training and support in capacity building on relevant thematic areas depending on need. The TPM will conduct field testing of instruments as required; data collection; supervision; data analysis and quality assurance. The TPM field monitors will conduct monitoring through on-site visits. It may involve meeting the implementing partners, visiting warehouses, monitoring at end-user level, talking to key informants at service provision facilities supported by UNICEF; conducting field observations; and meeting with the affected populations to receive feedback about UNICEF programmes.   3. SCOPE OF ASSIGNMENT   The scope of the Third-Party Monitoring (TPM) assignment is to facilitate comprehensive data collection, analysis, and reporting across multiple sectoral and geographic areas in support of UNICEF's response efforts. The TPM will involve impartial data collection, survey design and implementation, real-time monitoring, end user monitoring and assessments. The approach to monitoring, whether multi-sectoral or sector-specific, will be strategically determined based on travel time, team formation and the nature of access to sites. Quality assurance, supply monitoring, and end-user monitoring considerations will be integrated, ensuring adherence to humanitarian principles and contributing to the transparency and effectiveness of UNICEF interventions. The TPM will be an ongoing initiative with specific timelines outlined in individual task orders, incorporating real-time and context-sensitive monitoring practices to address immediate needs and changes in the operating procedure. Operational Scope and Deployment Approach The TPM Contractor will carry out the work assignment independently under the guidance of UNICEF Programme section and Planning, Monitoring and Reporting unit, covering the following tasks on a regular and recurrent basis based on the requirement: Review assignment and methodology: the selected agency will be requested to submit technical proposals for each specific assignment. A separate Terms of Reference (ToR) will be provided for each assignment. After technical and financial review, contract will be awarded. Inception phase activities: the agency should develop survey modules and tools as per the methodology. A separate tool set may be developed or predefined tools can be modified depending on the nature of assignment. Monitoring as per the requirement and independently obtain approval (including Travel Authorization) from relevant government and security authorities for travel. Training for the TPMs on the approved checklist, tools and guidelines/standards to ensure credible and good quality data collection; and ensure mandatory trainings (e.g. PSEA[1], Child Safeguarding, Introduction to Ethics in evidence generation) are completed by contractors. Independent monitoring and assessment of the progress against key activities and inputs of UNICEF’s humanitarian and development context across Bangladesh. Validate the reports submitted by partners and to seek feedback from the affected population and key informants. Ethical clearance: the TPM agency may follow its internal process, or submit to an external body for ethical clearance of final proposal TPM service provider must comply with the UNICEF code of conduct 2.3 Code of Conduct_Institutional_V1.docx Submit monitoring /assessment reports in English as per the agreed template (Note: UNICEF Bangladesh is the process of rolling out the Field Monitoring Module of eTool for monitoring and reporting, and the Contractor is expected to use this platforms). The TPM will be responsible for development of applications and training using InForm (XLS based data collection platform). Data may be collected in local language but should be translated in English and shared with UNICEF. Contact the focal point in Programme sections and PMR by email about any issues or gaps in programme activities that need to be urgently addressed Schedule Pre-deployment meetings (virtual / onsite) between the Third-Party Monitoring team and UNICEF staff for preparation of field visit Schedule debrief meetings (virtual / onsite) between the TPM team and UNICEF staff after each deployment to share findings, observation, challenges etc. Schedule de-brief meeting (virtually / onsite at agreed location) between the TPM and UNICEF staff on regular basis and towards the end of the 12-month contract to present highlights of findings. The latter to consolidate experiences and identify main challenges and lessons learnt. Share all the transcript, raw data and other relevant materials so that Programme section and PMR team can access Analyze collected data as requested by UNICEF and share brief tabular report for each programme section on regular basis/ as agreed.   Deployment Approach: Deployment of the Third-party Monitoring (TPM): UNICEF programme sections, in consultation with PMR will provide details of the monitoring initiative, ToR and sites/location, targeted beneficiaries and stakeholders to be visited using the Third-Party Monitoring agency. Based on the assignment and sites to be visited, the TPM will develop an inception report with deployment plan for endorsement by the UNICEF respective staff members Deployment in one assignment & geographic location ideally ranging based on the nature of the deployment will contain all the UNICEF supported interventions and outputs/ as may be needed based on the requirement highlighted in the specific ToR for TPM request.  For each deployment, a pre-deployment briefing and a post-deployment debrief (virtual/onsite) may be organized between the TPM and PMR and respective section UNICEF staff. One report will be prepared for each deployment as agreed. As indicated above, this may be in a digital form, and the TPM should be prepared to adapt as per UNICEF guidance. The agency will revise the draft report after receiving technical feedback from UNICEF. After technical clearance of the report, the assignment will be completed with submission of final report, source data, presentations, journal manuscript and infographic materials (key summarized message) will be required depending on the nature of assignment.     4. METHODOLOGY   As mentioned under scope and objective, Third-party Monitoring will primarily be done through field visits or remotely by phone (if the field is not accessible). As per the ToR, which will be developed and shared for each TPM assignment by UNICEF, the Third-Party is expected to use a combination of mixed methods for data collection. This approach will allow for triangulation of data collected from different methods and sources, making the final analysis more credible. Methods may include observation, key informant interviews, focus group discussions, sample survey, case study, process documentation, rapid assessments and situation monitoring as appropriate, depending on the time required and ability to conduct during the said TPM assignment. As appropriate and based on the beneficiaries’ consent, the TPMs will be expected to support dialogue with beneficiaries for feedback. The field visits may also entail meeting with UNICEF partners. Checklists and guidelines will be developed for each assignment to ensure uniformity, standardization and validity of data collected. Third Party monitoring through a continuous or periodic initiatives seeks to provide a representative sample of beneficiaries and service delivery points. Ultimately, the size of the sample will depend on the human and financial resources available for organizing, nature of the programme and, secondly, on the desired level of accuracy, given the margin of error (MoE) and confidence interval (CI). It is generally assumed that an 5% margin of error and a confidence interval of 95% allow a balance between reliability in the results obtained and the cost of data collection. However, those budgetary and time constraints may sometimes create a need to compile smaller samples. Therefore, a list of sample sizes based on a 10% margin of error and a 90% confidence interval would be the minimum recommended sample size, this is in line with the minimum level of rigour required to achieve results that are still statistically significant. However, the sampling approach and size will be determined based on the consultation and guidance with the relevant UNICEF staff members for specific TPM assignment.    Geographic Area: The Third-Party will cover the coverage location in all districts under the specifically UNICEF programme intervention location or site (based on the requirement of the deployment of TPM) for Monitoring. Coverage throughout TPM may require quick assessment during humanitarian crises/ emergencies. Partner Briefing: At the conclusion of visit, the TPMs will provide a briefing to the partner highlighting the findings for confirmation. The same together with partner response will be shared with UNICEF in the post-visit debrief session. Accordingly, UNICEF will discuss and follow-up with partner for action. Third Party Monitoring will cover a range of UNICEF programme areas in development and humanitarian context; priority interventions to monitor will be determined in collaboration with UNICEF programme section. Ethical Data Collection & Analysis All data collection and analysis must be conducted in accordance with UNICEF’s Procedure on Ethical Standards in Research, Evaluation, Data Collection and Analysis (2021). All TPM Monitors must also complete the online training Introduction to Ethics in Evidence Generation (Basic). Routine field monitoring is exempt from some of the more formal ethical review requirements under UNICEF’s Procedure on Ethical Standards in Research, Evaluation, Data Collection and Analysis (2021), including the requirement for external ethical review. The TPM Service provider must comply with UNICEF Ethical Standards with regard to data and evidence generation and ensure data protection, including its storage and confidentiality. The documents produced during the period of this consultancy should be treated as strictly confidential, and the rights of distribution and/ or publication will reside solely with UNICEF. All reports, data, tools or templates and databases will be solely owned by UNICEF and may not be distributed to any internal/external party. The contractor must submit raw data to UNICEF. Any breach of this provision will result in an immediate termination of the contract. The contract signed with the Contractor will include the other general terms defined by UNICEF. Data Collection Tool Development: UNICEF will provide technical oversight to the design of monitoring tools, checklist and survey instruments, as well as methodology including sampling. The Third-Party Contractor is expected to conduct field testing of instruments as required; data collection; quality assurance; supervision; data analysis and report preparation. Data Collection Platform(s): The TPM will be responsible for the development of applications and training using InForm. Data may be collected in the local language but should be translated into English and shared with UNICEF. For eTools, UNICEF will provide access guidelines and training for TPMs on how to access eTools, input data and generate reports as required. Team Size & Composition: UNICEF requires gender balance in team compositions. If a gender-balanced team is not possible in the operating environment the TPM Service Provider should explain why, outlie its implications, and proposed mitigations. However, the team composition will be determined by the respective assignment and requirement of the deployment. The recommended skill set personnel should be proposed as follows:  The Third-Party team should comprise of the following position in the technical proposal. And the actual deployment will be determined based on the specific requirement of specific assignment: SL Position Remarks 01 Principal Investigator/ Project Manager   Team lead 02 Co-Principal Investigator/ Deputy project manger   03 Technical Expert (Research)   04 Technical Expert (Health)   05 Technical Expert (Nutrition)   06 Technical Expert (Education)   07 Technical Expert (Child Protection)   08 Technical Expert (WASH)   09 Technical Expert (Social Protection and policy)   10 Technical Expert (Social behavior, risk communication and AAP)   11 Technical Expert (Disability and Inclusion)   12 Technical Expert (Construction)   13 Technical Expert (Supply Chain management)   14 Technical Expert (PSEA)   15 Technical Expert (Gender)   16 Technical Expert (Advocacy and Communication)   17 Technical Expert (DRR, Climate change, Emergency Preparedness and Response)   18 Technical Expert (Monitoring & Evaluation)   19 Anthropologist For qualitative data analysis 20 Research officer   21 Statistician For data management 22 Report writing expert   23 Information Management Officer   24 GIS Officer   25 Field engineer   26 Field supervisor For household survey 27 Field investigator For household survey 28 Facilitator For qualitative survey 29 Moderator For qualitative survey 30 Enumerator supervisor For quantitative survey 31 Enumerator / Data collector For quantitative survey 32 Translator (English – Bangali – English)     Responsibilities: This programme sections prioritized the areas to be monitored through the assignment/s which will be undertaken by the parties involved in TPM under programme intervention area. Programme Section Scope: programme areas to be monitored Health Monitor national-level policy discussions on PHC, urban health, MNCAH, EPI, health emergencies, climate change, and health systems strengthening. Track government planning for transition from GAVI funding. Observe integration and alignment of PHC programme elements across government directorates. Monitor implementation and follow-up of MICS and CEH activities. Assess immunization cold chain systems, supply chain improvements, and vaccine storage expansion. Monitor immunization campaigns at district, sub-district, and community levels. Conduct end-user monitoring of UNICEF-supported health supplies. Track government-led capacity building for health managers and programme staff. Observe programme and data review events at division and district levels. Monitor urban PHC models (e.g., Aalo clinics), integrated PHC (including REMN), and PHC in FDMN camps in Cox’s Bazar. Monitor health interventions during emergencies (floods, cyclones, public health emergencies) Monitor quality of national and subnational level implementation of climate and health and environmental health interventions. Nutrition Review multisectoral nutrition governance, coordination, planning, and monitoring at national and sub-national levels. Assess sectoral budgets (GoB and development partners), NPAN2 budget requirements, allocations, and actual spending (2016–2025). Evaluate efficiency and accountability of real-time monitoring and reporting (RTMR) of Priority Nutrition Result Indicators (PNRI). Monitor revision and implementation of the government nutrition action plan, including logistics, MMS supplies, and quality maternal services. Track updates to CMAM and GAP in line with WHO 2023 guidelines. Monitor facility readiness and service delivery improvements for SAM management, including GMP, referrals, and hospital stays. Assess government capacity for logistics procurement and inclusion of therapeutic milk in the essential medicine list. Monitor nutrition interventions during emergencies (floods, cyclones, public health emergencies) Education Conduct end-user level monitoring of education services and supplies. Assess children’s learning progression and school readiness. Carry out user satisfaction surveys, especially for Education in Emergencies (EiE) services. Monitor distribution of materials for students and teachers at school/institute level. Observe classrooms/schools to identify gaps between user expectations and central digital education initiatives. Collect data and conduct surveys for innovative education pilot projects. Monitor emergency response supplies, including warehouse and prepositioned stock assessments. Conduct rapid needs assessments, situation analyses, and after-action reviews of multisectoral responses. Track continuation of learning in formal schools and follow-up through tracer studies or impact assessments. Survey to identify out-of-school children and adolescents for targeted interventions. Collect data from ongoing education interventions for performance and impact analysis.   Child Protection Monitor effectiveness of multisectoral coordination in expediting child protection cases. Track use of alternative measures and virtual facilities in Children’s Courts. Monitor police-led alternative measures for child release in coordination with probation officers. Support professionalization of the social service workforce (SSWF) through frameworks, diploma courses, and accreditation systems. Finalize and monitor implementation of National Case Management SOPs and Protocols. Expand and operationalize online case management systems (OCMS/CPIMS+). Strengthen multisectoral coordination and referral pathways across health, education, social protection, and justice sectors. Monitor and support the nationwide child protection helpline (CHL-1098). Support maintenance and enhancement of the BDRIS database and digital tools for birth registration. Build stakeholder capacity on BDRIS and related legal frameworks. Establish and monitor Child Protection Community Hubs (CPCHs) across districts and upazilas, linking them with other service sectors. Support girls’ empowerment and agency through Sports for Development (S4D) to combat child marriage. Monitor child protection interventions during emergencies (floods, cyclones, public health emergencies)   WASH Monitor training activities for drillers on a sample basis. Track construction and rehabilitation of water points, sanitation facilities, and other WASH infrastructure. Assess distribution of WASH supplies and gather end-user feedback. Monitor construction/rehabilitation of WASH facilities in schools. Evaluate capacity building efforts of partners under WASH FIT in health facilities. Monitor WASH interventions during emergencies (floods, cyclones, public health emergencies) Social Policy Monitor validation and ethical standards in child-focused data collection, dissemination, and use for SDG reporting and policy advocacy. Track coordination efforts and uptake of harmonized tools in national surveys and SDG data systems. Review child poverty analyses and assess their influence on policy and programming. Monitor advocacy outputs promoting investment in children and their reach to decision-makers. Identify beneficiary and collect beneficiary data to provide cash assistance in flood/ cyclone affected regions Conduct post-distribution monitoring of cash assistance, assess beneficiary satisfaction, and identify operational challenges. Evaluate training implementation at sub-national levels, including quality and feedback from participants. Conduct small scale study to monitor quality of services related to cash transfer Support government in conducting consultation and training and collect and compile qualitative and quantitative data as required and produce reports.    SBC Evidence & Capacity Building: Conduct small-scale behavioural research and monitor the quality of assessments; support SBC training for government and CSO partners. Community Engagement: Assess quality of community engagement interventions and organize campaigns, social listening, and participatory activities. Strategic Communication: Implement multimedia communication strategies, develop and disseminate CE-SBC tools, and promote digital innovations like U-Report and community radio. Emergency & Climate Response: Support SBC components in emergency preparedness, response, and climate adaptation efforts.   Field Service and PMR Emergency Response Monitoring: Verify HPM data and monitor facilities, supplies, and supplies distribution during emergency response to floods, cyclones, and other emergencies. Preparedness & Rapid Assessments: Conduct quick need assessments, donor-specific monitoring (e.g., PSEA, ECHO, CERF), and after-action reviews of multisectoral responses. Capacity Building: Assess preparedness competencies of Disaster Management Committee (DMC) members for effective emergency response. Early warning systems: assess progress of the implementation of the early warning systems for floods, landslides and lightning in specific locations. Monitor multi-sectoral interventions during emergencies (floods, cyclones, public health emergencies) Assess the quantity, quality, timeliness, effectiveness, and appropriateness of programme supplies by collecting feedback directly from the end users Review Partner activities and compliance with Harmonized Approach to Cash Transfer (HACT) Assess the delivery of planned intervention and activities of Implementing partners Validate results data reported by implementing partners Assess quality, timeliness and completeness of services and reported Data In the light of Programme strategy, the number of visits, scope and geographic regions may expand or reduce depending on the situation. This will be done in consultation with both parties. 5. DELIVERABLES   The agency will be responsible for delivering the following deliverables for specific assignments:   Deliverable Type Deadline Inception Phase   Inception report (or other agreed inception approach), including: detailed methodology (including sampling methodology) composition of teams (e.g., number, gender, age, profiles) risks and mitigations Within 07 days of signing the contract Monitoring, sampling and data collection tools (to be designed with input from relevant UNICEF Programme Sections) Within 07 days of signing the contract Personnel files for all TPM staff allocated to the assignment Within 07 days of signing the contract Participation in a capacity development needs assessment in relation to the assignment Within 07 days of signing the contract Induction/training for TPM staff allocated to the assignment Within 15 days of signing the contract Programme Monitoring Plan/ Field plan 03 days before of the deployment Periodic Deliverables (daily, weekly, monthly, quarterly, as agreed) Each visit /assessment includes the following:   Pre-deployment briefing and post-deployment debriefing with minutes, PPT etc Within 03 days of  post deployment A summary report (as per the Programmatic visit / other reporting template) of each visit in English within one weeks of completion of deployment, containing key findings in bullet form and supported by analysis / evidence of the finding. For assessment visits, the content will be separately defined depending on the nature/type of assessment. Within 05 days of completion of deployment All data collection checklists (or tools) and relevant photographs obtained during the visit may also be attached with the report.  Within 05 days of completion of deployment Training (includes refresher, regular training, or quality control visits) with short training report and PPTs Within 03 days of completion of the training Debrief sessions (virtually / onsite) for senior UNICEF staff where a summary of findings of the Field Monitoring /Assessment visits undertaken during the past 3 months will be presented and discussed (includes a copy of presentation and meeting minutes) Within 15 days of the following quarter Detailed comprehensive report of each Programme section in English containing findings in form and supported by analysis / evidence of the finding. Within 15 days of the following quarter Final Deliverables   Draft assignment report Within 20 days of completion of the contract End of assignment review meeting together with a comprehensive report (in English) and meeting minutes at the end of 12 months Within 20 days of completion of the contract Final report Within 30 days of completion of the contract Transfer of all data to UNICEF Within 30 days of completion of the contract     6. PAYMENT SCHEDULE   Payments will be made against specific deliverables as follows:   SL Deliverable Percentage 01 Submission of Inception Report with approved methodology, data collection and reporting tools 15% 02 Completion of field work and data collection 30% 03 Submission of preliminary analysis, draft report, and participation in debriefing meetings 25% 04 Submission and approval of Final Report, incorporating all feedback from UNICEF, including dataset and relevant documentation 30% Note: The detailed payment schedule and rates will be finalized based on the assignment-specific contract.   7. QUALIFICATION REQUIREMENT   Organizational Requirement: The TPM Service Provider is expected to provide evidence in the proposal of the following: Registered organisation, this includes evidence of legal registration. Proven experience of field monitoring in both development and humanitarian context. An overview of the organisation’s experience delivering this type of work; Capacity to organise and coordinate all logistical arrangements for field staff and field work; At least 5 year’s experience providing monitoring, Evaluation and data collection services on projects; The agency should have implemented or ongoing 3 (three) contracts of similar nature with organizations/ companies of similar magnitude and complexity. A demonstrated track record preferably with United Nations Agencies, international NGOs and/or international companies; Personnel (both men and women) with relevant skills/experience appropriate to the specific sector, knowledge of local culture and languages spoken by the affected communities, government counterparts and implementing partners in Bangladesh. Staff members (both men and women) already on payroll or on roster with experience of conducting field-based research/monitoring, preferably in a humanitarian context (where appropriate these should align with the staff proposed for the team). Able to undertake assignments in the given time and in the selected areas; and Proof of ability to shift teams and resources in response to the displacement of targeted populations and/or shift in programmes. Demonstrated experience with innovative technologies, including mobile data collection Personnel with strong English skills to develop and share analytical reports to UNICEF.   Qualifications, Specialised Experience and Additional Competencies: The TPM agency should demonstrate adequate monitoring and human resource capacity in place to respond to the requirements for: Field data planning, sampling, collection, analysis and reporting; Programme review and development of relevant technical field monitoring tools; Field monitoring capacity in place to cover the range of field locations listed in this ToR where UNICEF programmes are active/planned.   The selected agency is responsible to ensure that field monitors and other staff are trained in technical monitoring requirements sufficient to ensure the quality of the monitoring. The number and profile of relevant personnel as well as their experience and qualifications should be shared as part of the submission. Service Providers must complete the following table in addition to submitting CVs for each proposed team member. Role Name Gender Age Profile Summary                                 8.PERFORMANCE APPRAISAL AND KEY PERFORMANCE INDICATORS (KPI): UNICEF will assess the TPM Service Provider’s performance at the end of each contract and every 03 months. Appraisal results can be shared within UNICEF and with other UN entities. As part of the appraisal, the TPM Service Provider will be assessed against the following Key Performance Indicators (KPI): Performance Area Indicator Target TPM Staff % TPM staff described in line with the proposal 100% % female staff/monitors as agreed in the contract 100% Data Collection % data collected in line with UNICEF ethical evidence generation standards 100% Training % TPM staff who have completed the mandatory Induction and online trainings (except where exemptions agreed) 100% Reporting % submitted reports requiring automatic revisions (e.g., failure to complete template sections) < 10% % submitted reports requiring content revisions (e.g., report coherence, presentation of findings) < 20% % submitted reports with content delivered in line with ToR expectations > 90% Cost % difference between proposal’s originally negotiated or proposed cost compared to the actual cost < 5% Timeliness % of TPM in line with work plan projections (excluding changes agreed with UNICEF) > 90% % of deliverables submitted in line with ToR deadlines 100% Communications % of programmatic risks flagged in line with agreed protocols 100% % of communications between Service Provider and UNICEF and/or Implementing Partner in line with agreed protocols and frequency > 90% Code of Conduct % TPM staff acting in accordance with the TPM Code of Conduct for Individuals 100% % of data collected in line with the TPM Data Protection Policy outlined in the Code of Conduct for Institutions 100% % of staff supported by duty of care minimum standards    100%     9. CONDITIONS OF WORK:   Communications: UNICEF Bangladesh will not be liable for any action, omission, negligence or misconduct of the TPM service provider’s employees, agents, servants, or sub-contractors nor for any insurance coverage which may be necessary or desirable for the purpose of this contract, not for any costs, expenses or claims associated with illness, injury, death or disability of the security service provider’s employees performing work or services in connection with this contract. Risk associated with staff members to be recruited under TMP are to be borne solely by the TMP and not UNICEF. (Like they should have life insurance or vehicle insurance etc) Risk Mitigation Measures: This process requires the organisations submitting bids, implementing partners, and sub-contractors to be different entities. This process should involve the scrupulous observation of ethical standards to avoid "corruption", "fraud" and “conflict of interest” in the signing and execution of the contract. For that purpose, the following definitions are agreed: "corruption" means the fact of offering, giving, to approve or to request anything that has a value with the aim of influencing the action of a person in charge in the process of signing and execution of the contract. "fraud" means the inaccurate presentation of facts with the aim of influencing the signature or execution of the contract to the detriment of the contract/ project, including collusion to falsify documentation. “Conflict of interests” means a situation in which an entity is placed in front of a range of interests against which there is a choice to be made. Within this decision-making process doubt is placed on the real motives around the decision-making rationale, and therefor over the impartiality and independence of the entity. The evaluation committee will reject any offer containing inaccurate or false information and will eliminate without appeal if there are any irregular practices identified in the process of signing of the present contract. Reporting Fraud: Any case of fraud by a TPM will be simultaneously reported directly by the Contractor (or by relevant UNICEF Staff) to the UNICEF Deputy Representative, Programme and Operations. Action will then be taken in line with UNICEF policies and procedures. Such cases will not negatively affect the UNICEF relationship with the Contractor, unless it is determined that the Contractor is involved, in which case the contract will be terminated. Standards and policies that need to be followed/taken into consideration by the TPM Service Provider. The TPM must operate in line with the attached Code of Conduct for Institutions (see Annex 1), including the Duty of Care Minimum Standards and Data Protection Policy. Any budget considerations resulting from this compliance must be included in the budget. Upon issuing of the contract, all third-party monitors will be required to sign a Code of Conduct governing their conduct while associated with the work of UNICEF. The TPM Service Provider is responsible for ensuring all staff sign and act in accordance with the Code of Conduct for Individuals (see Annex 2). The TPM Service Provider will ensure all staff receive a copy of the TPM Staff Policies as outlined in the Code of Conduct for Institutions. The TPM will be responsible for recruiting and managing field monitoring. The TPM Service Provider will recruit monitors in line with the required qualifications as laid out by UNICEF. UNICEF reserves the right to be involved in the selection process of hiring field monitors, coordinators and other staff relevant to the assignment. The TPM will maintain and regularly update the database of all staff associated with the assignment and made available to UNICEF at any time. The number of TPMs may be modified according to UNICEF’s needs throughout the duration of the contract. However, gender-balance will need to be considered throughout. TPMs are required to complete an Induction Training at the start of the contract. In the case of staff turnover, the TPM Service Provider will ensure that any new staff associated with the project receive an induction training per UNICEF standards. While UNICEF may coordinate facilitation and participate in the training(s), the Service Provider should assume all logistics costs related to trainings (e.g., venue, transport, catering) unless otherwise agreed in writing with UNICEF. The TPM will be responsible for providing support services, including transport, communications and IT equipment unless otherwise agreed in writing with UNICEF. Payments are linked to deliverables and are not provided on a monthly basis. UNICEF does not have any direct or indirect responsibility towards any TPM staff and their legal heirs. TPMs provide a service to UNICEF and are not considered UNICEF staff members or consultants. Being contracted by the Service Provider does not carry any expectation of being considered for any UNICEF positions. The Service Provider is responsible for the provision and payment of the cost of the TPMs and other entitlements (social insurance, medical and life insurance, transportation and communication costs).   Other points to consider: Recruitment advertising requirements, e.g., minimum languages skills (e.g. local language skills for enumerators/ facilitators), advertising platforms, minimum salary expectations Modes of interaction with the Implementing Partners Security considerations related to monitor movements The service provider is required to provide a working space for the third-party monitors, including relevant equipment (computers, printers, scanners, mobile phones and internet connections, stationery and office supplies) and related running costs. TPMs are not expected to work at UNICEF offices.     10. CONTRACT MANAGEMENT AND SUPERVISION: Contract Supervision oversight of the execution of the contract be under the accountability of the Monitoring officer under the PMR unit. For all programmatic issues including site or visit planning, interaction with partners and reporting, the TPM Service Provider will coordinate with and report on a regular basis to personnel with supervisory accountability. For any issues related to the contract signature, or any other terms and conditions within the contract, UNICEF will communicate with the relevant unit and programme section and revert to the TPM Service Provider.   11. PROPOSAL EVALUATION PROCESS AND METHOD: TPM Service Providers must submit a detailed proposal outlining how they will approach the Scope of Work and fulfil the requirements outlined in the Request for Proposals (RfP) and ToR. All risks associated with the assignment should be specifically identified with proposed mitigation.   TECHNICAL PROPOSALS WILL BE EVALUATED BASED ON THE FOLLOWING CRITERIA: Item Technical Evaluation Criteria Max. Points Obtainable 1 Organizational Capabilities and Experience: Credential of the organization in terms of reliability, capabilities, and experience. 20 1.1 Understanding of the purpose of the assignments to be completed as well as results expected to be achieved under the Terms of Reference through a brief introduction/overview of the assignment. Clear presentation of thoughts in a logical sequence. 10 1.2           Organization’s/institution’s background and experience in carrying out field monitoring and reporting development and humanitarian interventions of high complexity, including the following: 10 Years of experience conducting Third-Party Monitoring activities (Score: 3) Years of relevant work in the country and/or regions (Score 3) Years of experience conducting TPM projects with UN entities and/or other international organizations (Score: 2) Additional experience relevant to the assignment (Score: 2) 2 Methodology 20 2.1 Detailed methodology on how they intend to achieve the objectives and accomplish the tasks (Description in relation to the TOR) 10 2.2 Illustrative workplan with timeline and planning for data analysis & reporting (Redundancy/Duality assurance measures) 5 2.3 Proposed quality control mechanism for data collection/analysis, oversight, and supervision (Planning for data analysis and reporting) 5 3 Management Structure and Qualifications of Personnel:   Demonstrated expertise, experience, and availability of personnel to meet the requirements of the TOR 20 3.1 Staffing plans demonstrate personnel with expertise and experience in conducting similar assessments 5 3.2 Management plans include the CV of key personnel (project manager/lead, sector experts, etc.) and their experience relevant to this type of work 05 3.3 Proven expertise in participatory monitoring approaches and ability of team members to engage with children and adolescents in an ethical and meaningful manner. 05 3.4 Proven skills in synthesizing and analyzing data (specimen of reports to be submitted with the proposal). 05 4     Technical Score based on technical proposal review (70% of 60) (Note: minimum qualifying score for inviting TEC presentation) 42 Presentation on Technical Proposal (Note: Minimum qualifying score to be invited for making the TEC presentation is 42 out of 60 points - 70% score for the technical proposal) 10 TOTAL TECHNICAL SCORES 70 Total Maximum for Commercial evaluation (Overall Price) Financial proposal Comprehensiveness of the proposal Reference to/incorporate of relevant aspects of the Code of Conduct for Institutions 30 TOTAL POINTS (Total of combined evaluation) 100   Those proposals receiving a minimum technical score of 42 points (70%) out of 60 points (for desk review of technical proposal) will be invited to make presentation of their technical proposals.  After the presentation, the technical scores of the bidders will be finalized.   For this RFP, bidders (after presentation) who score a minimum 49 points and above out of 70 will be considered technically compliant and their Financial Proposals will be opened for further review.   The final selection of the bidder will be based on the total score combining the technical and financial scores. The bidder achieving the highest combined technical and financial score (subject to any negotiations and the various other rights of UNICEF detailed in the RFP) will be selected to award the Contract.       [1] [1] PSEA training cannot be exempted.