Dear Valued Bidders (Malaysian Registered Company), Greetings from UNICEF Malaysia. United Nations Children's Fund (UNICEF) Malaysia Country Office wishes to invite you to participate in a tender for "LRPS-2024-9194986 Interactive Voice Response (IVR) Solution Provider" through a competitive bidding process. In this respect, UNICEF would like to invite you to submit technical and financial proposals as outlined in the Request for Proposals for Services (LRPS) and the terms and conditions contained herein.   Receipt of Invitation and Intent to Submit Please acknowledge receipt of this invitation e-mail and confirm your Interest/Intent by replying to this e-mail by 18 December 2024.   Request for Clarification Please study the tender documents, and if you have any questions, please register all your enquiries to the "Annex E - Enquiries & Clarification Form" and e-mail them to [email protected], [email protected] and [email protected] latest by 06 January 2025 (17:00 Malaysia Time).   Deadline of Proposal Submission Proposal/quotation must be submitted and received by e-mail ONLY to: [email protected] not later than 29 January 2025, 17:00 Malaysia Time. Otherwise, submission will be considered invalid.   Tender Documents Complete tender documents consist of below: LRPS-2024-9194986 (Including Annex A – UNICEF General Terms and Conditions) Terms of Reference/Statement of Work attached at Annex B. Annex C – Financial Proposal Annex D - MDM Vendor Master Registration Annex E - Enquiries & Clarification Form Annex F - UNGM Vendor Registration Annex G – Supplier Sustainability Questionnaire   Important note; To read, understand and comply with the Terms & Conditions outlined in the tender document LRPS-2024-9194986 (Including Annex A – UNICEF General Terms and Conditions) by signing the Form page 5. Bidders are required to complete & submit the MDM Form (see Annex C) and provide along the proof of Bank account- copy of cancelled check or bank statement or bank letter. Alert on all the important dates; Confirm your Interest/Intent: 18 December 2024. Enquiries submission: 06 January 2025 (17:00 Malaysia Time). Tender submission deadline: 29 January 2025, 17:00 Malaysia Time.