Dear Bidder, The International Labour Office (ILO) seeks a service provider to conduct a baseline assessment of the BPO companies and workers in Lebanon in order to identify market dynamics, constraints, and opportunities for sector development and future programme interventions with reference rfx_4884_ROAS_RFP/50/2026/MOS/ROAS. If you are interested, please express interest and follow the instructions attached to consult the detailed terms of reference and other relevant information in the ILO e-sourcing platform. Please submit your proposal before the specified deadline. Thank you