Background Better Work is a collaboration between the United Nations’ International Labour Organization (ILO) and the International Finance Corporation (IFC), a member of the World Bank Group. It is a comprehensive program that brings together all levels of the garment industry to improve working conditions, uphold workers' labor rights, and enhance the competitiveness of apparel and footwear businesses. Beyond direct engagement with factories, Better Work collaborates with governments to align national labor laws with International Labour Organization (ILO) standards and enhance the capacity of labor inspectors to enforce compliance. Additionally, Better Work partners with global apparel brands to ensure that improvements made at the factory level are sustained over time. Better Work also works with employer and worker organizations by providing industry data and insights while supporting unions in strengthening their capacity to amplify workers' voices. Moreover, the program engages with development partners to advance broader industry-wide and economic development goals. Better Work Academy Better Work has extensive experience in fostering sustainable improvements in the apparel industry. Since 2015, the program has been building the capacity of brands, manufacturers, and industry stakeholders to problem-solve and implement long-term solutions. By adopting innovative methodologies, Better Work has demonstrated that its approach has a greater impact than traditional social compliance auditing alone. The program shifts the focus from audits to partnerships and coaching, helping factories drive meaningful and lasting improvements. The Better Work Academy in the past was mainly designed for brands committed to driving meaningful change and transforming workplace practices in the apparel sector. The Academy offers specialized training and advisory services to global teams, equipping them with the skills to apply Better Work’s proven methodologies across their supply chains. Brands have increasingly recognized the limitations of an “assessment-only” approach to improving factory conditions. To support this transition, the Better Work Academy helps social compliance and sourcing teams adopt advisory strategies that enhance working conditions, increase productivity, and foster better worker-management relations. The program prioritizes effective workplace communication, promoting collaborative, long-term solutions to the root causes of non-compliance while encouraging shared accountability between the private and public sectors. The Academy was built over a flexible, two-year program tailored to participants’ specific needs. Training consists of 12 to 16 in-person days, delivered in four-day modules, complemented by e-learning, virtual coaching, and in-factory shadowing between sessions. Pricing was determined based on the final curriculum and number of participants. Training sessions where company-specific or included a shared group of learners from multiple organizations. Objective To align with evolving industry needs and leverage its expertise, Better Work seeks to expand the Better Work Academy (BWA) beyond its traditional brand-focused training approach. As industries face increasing regulatory demands, shifting workforce dynamics, and heightened expectations for responsible business practices, the need for comprehensive, high-impact training programs has never been greater. Expanding the Academy’s reach to a broader ecosystem, including suppliers, industry bodies, policymakers, and employers’ and workers’ organizations will enable Better Work to drive systemic improvements across multiple sectors, both within and beyond apparel. To achieve this, a robust and scalable business model will be developed, integrating a certification framework, structured training curriculum, network of master trainers, sustainable pricing strategy, and a quality assurance system to measure impact. Under the supervision of the Better Work Global Learning and Capacity Building Specialist, an external consultant will lead the design and execution of this model. Key responsibilities include: Conducting a comprehensive needs assessment to tailor training solutions to diverse stakeholders. Designing a certification mechanism that ensures credibility and industry recognition. Developing a structured capacity-building framework adaptable across sectors. Establishing a financially viable pricing framework to support long-term sustainability. Design a robust impact monitoring system to evaluate effectiveness and inform continuous improvement Cost and Payment Schedule Documents and other deliverables will be requested during the contract period and according to the needs of the Better Work Program. A request will be made in the form of an email to the external collaborator which will set out the work to be done. The external collaborator should then send an email agreement to the proposal. The External Collaborator will only be paid upon satisfactory completion of deliverables and upon receipt of signed invoices, referring to deliverables as described in the contract with the respective amount and working days indicated. Qualifications Experience designing business models for international organizations and non-profit organizations Excellent strategic thinking and analytical skills Experience working to develop interventions to strengthen systems, build capacity, improve decent work and promote compliance; Excellent writing and presentation skills, with the ability to produce clear, concise, and insightful documents; Strong understanding and knowledge of ILO, Better Work, global garment supply chains; Fluency in English, both verbal and written; Experience working in diverse cultural settings, showing sensitivity and adaptability to local contexts. Please see attached the complete TOR.
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