Request For Proposal for U-WIN Technical Helpline (Grievance/Query Management) (RFP/142/IND-2025)Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.Offers must be submitted directly in NextGenERP supplier portal following this link: http://supplier.quantum.partneragencies.org using the profile you may have in the portal.  Follow the instructions in the user guide  to search for the tender using Negotiation ID in this document.    In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website (Supplier Registration).   Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.