To expand its F2F program whilst ensuring outstanding quality of service, UNHCR is seeking to enter into a Frame Agreement (FA) for the initial period of twelve (12) months with specialised service providers, with possibility of extension for two times twelve (12) months period, subject to satisfactory performance. The tentative start of the new contracts is November 2025. We would appreciate your informing us of the receipt of this RFP by return e-mail to Erzsebet Gal, [email protected] as to: Your confirmation of receipt of this invitation to bid Whether or not you will be submitting a bid Bidders are required to submit any request for clarification or any question in respect of this RFP by e-mail to Erzsebet Gal, [email protected]. The deadline for receipt of questions is the 30th of June 2025 23:59 (CET).  Bidders are requested to keep all questions concise. Bids should be submitted via email to: Private Sector Partnerships Bid Submission Mailbox [email protected] PLEASE DON`T COPY ANY OTHER UNHCER STAFF ON YOUR BID SUBMISSION EMAIL. CLOSING DATE AND TIME: 17th of July 2025 – 23:59 pm (CET)