In Federal Iraq, there is limited understanding of the systemic challenges that private sector workers face in accessing their social security benefits and enjoying their right to social security, including issues related to grievances. The ILO aims to build a strong evidence base on these challenges by studying social security cases that were not resolved through grievance and complaint systems and were later taken to court.  Thus, the objectives of this quantitative classification exercise  is: • To examine all social security cases from the Karkh and Russafa Labour Courts in Baghdad over the past three and half years (2022-mid 2025), develop a methodology to create complaint categories for classification, classify all cases based on this method and categories, and report on the number of cases in each category along with any additional analytical insights that may arise.