6 March 2025 - Set 8 Q&A can be found under the Documents tab 4 March 2025 - Amendment 3 to extend the closing date from 10 March to 24 March.   4 March 2025 - Set 7 Q&A can be found under the Documents tab RFP Published by WHO on 14 January 2025. The date appearing above as “Published on” may differ since it corresponds to the publication of additional sets of documents such as Answers to Bidders questions if any. Dear Prospective Bidder, Subject: Request for Proposal Corporate Platforms support - Application Management Services REF. [RFP_2024_053_BOS_IT Platforms_Support LTA] You are invited to submit a proposal for the above-mentioned Request for Proposals for the World Health Organization (WHO), Department of IMT in accordance with the RFP documents: please click on "Express Interest", “View Documents”, and then, on the “RFP Documents” tab: Request for Proposal – RFP main document (contains all annexes and forms that are not listed below). Appendix 1 - Guide_Reg. Access to WHO tenders UNGM Appendix A1 - StandardCorpPlatSupportModel-HL.pdf Appendix A2 - SupportServices.xlsx Appendix A3 - CMCoE Framework.pdf Appendix A4 - AMS Performance Metrics.xlsx Appendix A5-Templates.xlsx Appendix B - ToR 01 BMS Support.docx Appendix B1 - Reference Architecture BMS platforms.pdf Appendix B2 - Platforms Purpose.xlsx Appendix B3 - BMS Platforms Environment.xlsx Appendix B4 - Business Capabilities vs Applications.pdf Appendix B5 - Reference Architecture BMS Integrations.pdf Appendix B6 - BMS Integrated Plan.pdf Appendix B7 - Workday Support Requirements.docx Appendix B8 - MuleSoft Support Requirements.docx Appendix B9 - OneNetwork Support Requirements.docx Appendix B10 - SAP Concur Support Requirements.docx Appendix B11 - Cvent Support Requirements.docx Appendix C1 - WHO Accessibility Questionnaire V.1.0.docx Appendix C2 - Sustainability Questionnaire.docx Appendix C3 - Cybersecurity RFP Recommendations.pdf Annex 5 – Rate Card for Financial Envelope Questions from Bidders - Excel template The dates related to Intention to Bid, Questions and Submission of Proposals are detailed in the attached RFP document unless otherwise indicated above. IMPORTANT NOTE: PRE-PROPOSAL BIDDERS CONFERENCE – A non-mandatory conference for bidders will be held via Zoom on 24/01/2025 from 10 am to 12 pm Geneva CH time. Bidders may send questions and comments about the solicitation in writing prior to the bidders’ conference so they can be addressed in an orderly fashion by sending the questions using the Correspondence tab of bidders UNGM accounts. Please find the Meeting ID, link, and password in the RFP document, Section 4.2, page 22. IMPORTANT NOTE: Interested vendors must respond to this Request for Proposals (RFP) using the WHO electronic tendering portal, via the UNGM portal. To access the full WHO RFP details, request clarifications on the RFP, and submit a vendor response to a tender using the system, vendors need to be registered with Basic Level as a WHO vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to WHO tenders in the WHO electronic tendering portal, please refer to: - the attached UNGM guide: Instructions on how to register with WHO and access WHO tenders - the user guide and other resources available at: http://www.who.int/about/finances-accountability/procurement/en/ This Request for Proposals is not opened to Individual bidders. PLEASE NOTE: WHO normally expects Bidders to express their intention to bid short after the publication of the RFP. Clicking on the blue “Express Interest” or on the “Opt In” button (bottom of the “RFP Document” tab page) is not a formal Intention to Bid. Bidders must refer to the RFP documents to get detailed information on this process. The timely and successful registration with UNGM as well as the validity and number of contact details entered in the UNGM registration are the sole responsibility of the vendor. WHO cannot be held responsible for missed or delayed communication resulting from a bidder’s inaccurate or wrong registration and will not modify the RFP process or timelines to accommodate such inconvenience. -> WHO does not send the RFP documents by email. If you experience difficulties in accessing the RFP documents after having registered and Expressed interest, please send an email to: [email protected] - Please indicate your UNGM No.