The Office of the United Nations High Commissioner for Refugees (UNHCR) in Ukraine invites qualified suppliers to make a firm offer for the establishment of a frame agreement(s) for the supply and delivery electric heaters in Kyiv, Ukraine. UNHCR may award Frame Agreement(s) with an initial duration of one (1) year, with an option to extend for an additional period of up to one (1) year. The successful bidder(s) will be requested to maintain their price offers for the entire duration of the Frame Agreement. More details on the required services are provided in the attached Annex A (Schedule of Requirements). KEY DATES Tender Issuance Date: 24 October 2025 Questions submission deadline: 23:59H (Kyiv Time), 06 November 2025 Offer Submission deadline: 17:00H (Kyiv Time), 17 November 2025   NOTE TO BIDDERS If you are interested in submitting an offer in response to this tender, please log in to the Supplier Portal, then search for the negotiation using the reference number "UKR - UNHCR ITB 2034" (see Annex H: Supplier Portal Guidelines, page 43) and prepare your bid in accordance with the requirements and procedures as set out in this ITB and submit it by the deadline for submission of proposals set out in this document and via the supplier portal.  In case you have never registered before, you can register a profile using this registration link Supplier Registration or see Annex H (Supplier Portal Guidelines, page12),and follow the instructions in the guidance available in the UNHCR website: How to become a supplier | UNHCR and in the Annex I (Supplier Portal Guidelines).  Do not create a new profile if you already have one (if you had any business transactions with UNHCR previously). Use the forgotten password feature in case you do not remember your password or username from previous registration (see Annex I: Supplier Portal Guidelines, page 39). Should you require further clarification, kindly communicate using the messaging functionality in the system. If you experience issues accessing the Cloud ERP, please contact UNHCR Procurement Unit on [email protected]. We strongly recommend submitting your offer in advance to avoid any potential technical issues that could prevent submission on the final day. Thank you and we look forward to receiving your offers. Supply Unit UNHCR Representation in Ukraine