Dear Madam, Sir, The World Trade Organization (WTO) is currently undertaking a project for a new, fully managed IT Service Desk solution, that offers the optimal balance of performance, reliability, scalability, and cost-effectiveness or the World Trade Organization.(Ref. RFP-2025-231-IT MANAGED SERVICES) The purpose of this Request for Proposal (RFP) is to selected a well-established and experienced IT Service desk providers interested in providing such services. If you urgently need assistance, please contact [email protected] The WTO would like to thank you in advance for your interest in WTO procurement opportunities. Yours Sincerely, WTO Procurement Section